客户如何向我们询价？How do customers make an inquiry?

您可以通过我们的官网‍、QQ、微信或是直接发送邮件给询价，我们会**时间给您报价。询价时，请您提供您想要采购产品的品牌/型号（或订货号）/数量给我们，尽可能多地提供想要产品的详细信息，另外请您留下贵公司的名称及您的联系方式给我们，方便我们的业务员及时反馈信息给您。

You can make an inquiry through our official website, QQ, wechat or direct email, and we will give you an offer as soon as possible. When making an inquiry, please provide us the brand / model (or order number) / quantity of the products you want to purchase, and provide us as much detailed information as possible. In addition, please leave your company name and your contact information to us, so that our salesman can give you timely feedback.

我们的报价包括哪些费用？What are the charges included in our quotation?

报价主要由如下组成：货物本身外币采购成本，13%增值税专用发票，产品的关税，国际运费，国内运费，报关费用，仓储费及我们公司的代购服务费用。

The quotation is mainly composed of the following: foreign currency purchase cost of the goods, 13% VAT special invoice, tariff of the products, international freight, domestic freight, customs declaration fee, storage fee and purchasing service fee of our company.

货期如何计算？How to calculate the delivery time?

从我们收到客户的预付款和合同盖章回传（二者缺一不可）开始计算货期，以工作周为准（不含国内和国外假期）。

The delivery period is calculated from the time we receive the advance payment from the customer and the return of the contract seal (both are indispensable), subject to the working week (excluding domestic and foreign holidays).

客户如何接收货物和发票？How do customers receive goods and invoices?

当快递公司或是物流公司将货物送到贵公司处时，请您务必一定要先检查货物包装是否完好，货物是否受损，如有受损，一定不要签收，可以马上拍下照片或联系我们，我们公司的所有货物都是有保费的，如果您签收后才发现货物损坏，将无法向快递公司或物流公司索赔的。

When the express company or logistics company delivers the goods to your company, please make sure to check whether the packaging of the goods is intact and whether the goods are damaged. If there is any damage, please don't sign for it. You can take photos or contact us immediately. All the goods of our company have premium. If you find that the goods are damaged after signing for it, you will not be able to report to the express company or logistics company The claim of the company is due.

货物和发票是分开单独发送的，一般在收到货物的1周左右，您就会收到我们的发票。

The goods and invoice are sent separately. Generally, you will receive our invoice about one week after receiving the goods.